Frequently Asked Questions
Find answers to common questions about our trim and molding products, customization options, ordering, shipping, and more. If you need further assistance, please contact our customer support team.
Product Information
Are your products compliant with CARB Phase 2 (California Air Resources Board) regulations?
CARB Phase 2 sets strict standards for formaldehyde emissions in wood products, ensuring safer air quality and health benefits. We prioritize the safety of our workers and consumers, which is why all our materials are CARB Phase 2 certified, maintaining a responsible and sustainable supply chain.
To learn more, download the PDF on California 93120 Compliant for Formaldehyde from the California Air Resources Board.
What materials are your trims made from?
Can I get samples of your trim products?
Ordering and Pricing
Do you only sell to wholesalers?
Yes, we specialize in providing high-quality trim and molding products exclusively to wholesalers. By buying directly from our factory, you benefit from competitive pricing, bulk order options, and dedicated support tailored to your business needs. Interested in becoming a wholesale partner?
Apply now for approval to access our premium products and services.
What are your payment terms?
Payment terms:
Unless otherwise agreed upon in writing, these payment and delivery terms apply to all shipments.
- 30% of invoice value as a deposit
- 50% upon receipt of the copy of the B/L by the buyer
- 20% within 5 days after the buyer picks up the cargo from the Port of Oakland, Ca.
Customization
Do you offer custom trim profiles and designs?
Yes, we offer custom trim profiles and designs. Provide your drawings or samples, and our design team will create the perfect trim for you.
What is the process for ordering custom trims?
Simply submit your drawings or samples. If you don't have drawings, you can send a sketch, and our design team will develop the necessary plans for your approval.
Once you have validated the design, we will proceed with tooling, which may incur additional fees, and then start production.
Can you match an existing trim profile?
Absolutely! Send us your existing trim profile, and we'll match it precisely.
What is the lead time for custom orders?
Custom orders typically have a lead time of around 30 days. For faster processing, contact our team to discuss your specific requirements.
Are there minimum order quantities for custom trims?
Yes, the minimum order is one small container, which can include up to four different designs, with approximately 1000 pieces per design. For detailed information, reach out to us today.
